Welcome to the Pendant Persona website (the “Site”).  At Pendant Persona we seek to provide you with an enjoyable shopping experience while maintaining your privacy.  The information that we may collect through the Site will allow us to enhance your shopping experience by catering to your personal preferences and providing effective customer service. We are committed to protecting your personal information and privacy at Pendant Persona®. Neither your name nor anything about you is rented to anyone, period. Please read this entire Privacy Policy which will inform you as to the types of information we gather, as well as how we will use and protect such information.  By visiting the Site you are agreeing the terms of our Privacy Policy.  If you do not agree with our Privacy Policy, please do not access the Site.

Your privacy on our website

You can visit and enjoy our website without disclosing any personal information about yourself. However, when you purchase from us, we will need you to share with us certain personal information about you including, but not limited to, first and last name, billing address, shipping address, e-mail address, and telephone number(s). Any personal information that you share with us (and with the business partners that assist us in fulfilling your order and/or help this site function) is kept absolutely private.

Types of personal information we may gather

  • Purchases – When you place an order, you give us your name, address, phone number and e-mail address plus credit card information. If you create an online account with us, so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), credit card and billing information.
  • Special Offers and Promotions – When you provide your e-mail address we may also send you e-mails or mailings with special offers and promotions. If you don’t want to receive these you can unsubscribe at any time.

Information Automatically Collected

We use automatic methods such as cookies alone or in combination with personally identifiable information you choose to provide us, to provide you with a more enjoyable and personalized experience, to make our website work better for you and to enable us to better understand website usage and trends, so we may improve our offerings for you.

A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user returns.  If you do not want to have cookies placed on your computer you can set your browser to refuse cookies before using the Site, with the drawback that certain features of the Site may not function property without the aid of cookies.

We do not transfer cookies associated with our websites to any other company, nor do we authorize any other company to access the cookies we have placed on your computer’s hard drive.

We do not install any spyware or adware in connection with our websites, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. “Spyware” or “adware” is any software which has been downloaded to and/or installed on an Internet user’s computer, without the user’s actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.

Our business partners

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service and the U.S. Postal Service. In no instance are these business affiliates allowed to use your personal information for any other purpose.

We also contract with an outside service, Google Analytics, to help us better understand your use of our websites. This services places cookies on your computer to collect various kinds of information for us related to your use of our websites, so that we may continue to refine and improve the sites for our customers. We do not allow Google Analytics to collect any credit card, user name or password information, nor is it allowed to use data that is collected for us for any other purpose. Additionally, this service is contractually required to maintain all the information collected for us in strict confidence. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.


Disclosure of Information

We may disclose personal information we collect from you if required to do so by law or in the good-faith belief that disclosure is reasonably necessary to protect the property or rights of Pendant Persona, third parties or the public at large.

Removing your name from our email list

If you would like to be removed from our email list, please email us at

Please include your name and email address in the message.

Protection of Our Information

We use reasonable physical, electronic, and administrative safeguards to help us protect the security, integrity and confidentiality of data stored on our system. The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. Except as specified in this Privacy Policy, we use commercially reasonable efforts to limit access to your personal information to the employees, officers, third-party contractors, and strategic partners of Pendant Persona who need the information in order to perform their duties.   While no system is 100% secure, we believe that the measures we have implemented minimize the risk of security breach to an appropriate level given the types of information involved.

Information Posted to Bulletin Board, Chat Rooms or Other Public Forums

If you submit any personal information to any of these public areas of our site, please be aware that it can be read, collected or used by any person for any purpose. We are not responsible for the personally identifiable or other information you choose to submit in these forums.

External Links

We may provide links to the websites of other companies through our Site.  We are not responsible for how these other companies collect, use, disclose, or secure the information that you provide them. If you choose to access a third party website linked to our Site, you do so at your own risk and subject to any terms of service or privacy policy (if any) associated with such third party websites.

Accessing Our Site from Outside the United States

If you are visiting from a location outside of the United States, you will be connected through and to servers located within the United States. All online orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained on web servers and our internal systems located within the United States. By providing your information to us, you agree that all personal information will be used in accordance with this privacy policy and pursuant to U.S. law.

Updating Your Personal Information

You may access and update your personal information and your preferences to receive email or other communications through the My Account page. Any user who receives an email invitation to join Pendant Persona may choose not to receive such invitations at a particular email address in the future by following the instructions in the email invitation. Current members will not receive email invitations at any registered email address, but may receive invitations from friends at an email address that is not yet known to us. We will take commercially reasonable steps to implement your opt-out requests, but you may still receive communications from us for up to ten business days as we process your request.

Changes to this Policy

Pendant Persona may change this Privacy Policy from time to time at our sole discretion. We encourage users to frequently check this page for any changes to this Privacy Policy. Your continued use of the Site and provision of any personal information after any change in this Privacy Policy will constitute your acceptance of such Privacy Policy change.  However, we will not use information previously provided to us except in accordance with the then-applicable Privacy Policy that was posted on the Site.

If you have questions or suggestions regarding this Privacy Policy or our privacy practices please send an email message to

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