Shipping and Handling

We currently only ship within the United States, and to the U.S. Territories, APOs and FPOs.

Shipping Method Delivery Time Cost
Standard Ground 2–4 Business Days $2.99 or FREE on orders over $25
Priority Mail Express 1 Business Days $22

All orders are shipped within 1 – 2 business days. You will receive an email with tracking information and an estimated delivery date once your order ships.

We ship via United Parcel Service (UPS) or the United States Postal Service (USPS). Pendant Persona reserves the right to choose the most efficient shipping carrier based on the address provided. Of course, if you have a specific carrier preference, you may email us at:

leahc@PendantPersona.com

 

Risk-Free Guarantee

Our jewelry is guaranteed to give you 100% satisfaction in every way. If you are not completely satisfied with a piece you purchased from us for any reason, return it to us within 30 days of purchase, and we will issue you a complete refund of the purchase price (less shipping and handling).

All returns must be accompanied by a Return Merchandise Authorization (RMA) number. Please email us so that we may provide you with this required information. Packages returned to us without an RMA number will be assessed a $5 restocking fee.

Send returns to:

Pendant Persona
2331 State Route 17K
Montgomery, NY 12549